Mediation



Court Mediation

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

This e-tutorial will cover court procedures, mediator responsibilities, and various methods of dispute settlement. The course will explore using diverse means of conflict resolution, in a wide range of circumstances, to determine the most efficient, productive, and mutually satisfying approach to each case.

Required Reading:

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Franklian Psychology in Peacemaking Through Mediation

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: We live in a world of much conflict among individuals and groups in every setting of human relationships. In these cases, peace is on everybody's mind, and mediation is frequently considered as an alternative form of peacemaking. This course will identify the basic elements of a mediation as well as consider the psychology of Viktor E. Frankl in respect to the mediator and the parties to a dispute during the course of a mediation.
 
Required Reading:

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International Mediation

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: This E_Tutorial explores the skills and concepts needed to complete a successful international mediation. The four major components of conflict resolution for international mediation are established by the tutor (conflict management, conflict prevention, crisis intervention, and conflict transformation) to assist the student to understand international conflicts. Basic cultural norms, traditions, and language barriers are discussed to assist the student in understanding the most salient challenges that face a professional completing an international mediation.

Required reading:

  • Studies in International Mediation. By Jacob Bercovitch, (2003) Palgrave Macmillon
  • The Guided Method of Mediation: A Return to the Original Ideals of ADR: Second Edition By Mary Kendall Hope (2014) Raleigh, NC: Pax Pugna Publications
  • The Middle East: How Conflict Resolution Can Extinguish Terrorism: The Impact of Culture and Sub-Culture on Understanding. By Mary Kendall Hope (2014) Raleigh, NC: Pax Pugna Publications

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Mediation I: Basic Techniques & Practice

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description:This E_Tutorial explores the skills and concepts needed to understand basic mediation skill, common practices and techniques used by mediation professionals.

Students and professionals taking this course will be introduced to the field of mediation and provided an orientation to the most commonly accepted techniques, skills, and methods of mediation practice. Upon completion of this course, the student will be able to observe credentialed mediators with an understanding of mediation process.
 
The goal of this tutorial is to begin the professional student’s journey of mediation training or provide understanding of the objectives of mediation. Professionals who may work along side credentialed mediators will find this course quite informative as this training will provide the means for understanding how both clients and professionals can utilize the techniques of mediation well to better resolve conflicts. It is recommended that the student professional who wishes to take this course as a means of training complete the Mediation II Tutorial as well, which expounds upon the mastery of skills required to implement positive and balanced resolutions that last, promote healing, and more thorough resolution. 

Required reading:

  • The Guided Method of Mediation: A Return to the Original Ideals of ADR: Second Edition By M. K. Hope (2014) Raleigh, NC: Pax Pugna Publications 
  • The Promise of Mediation: The Transformative Approach to Conflict. By Robert Bush & Joseph Folger (2005) San Francisco: Jossey=Bass

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Mediation II: Mastering Mediation Techniques

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: This E_Tutorial continues to develop the skills and concepts needed to master mediation techniques used by mediation professionals. A pre-requisite for this course Is Mediation I: Basic Techniques & Practice.

Students and professionals taking this course will continue to develop the most commonly accepted techniques, skills, and methods of mediation practice. Upon completion of this course (along with its prerequisite), the student will be able to become a “mentee” to a credentialed mediator with the objective of becoming a mediation professional or attaining a deeper understanding of the mediation process.
 
The goal of this tutorial is to continue the professional student’s journey of mediation training or provide a more thorough understanding of the objectives of mediation. Professionals who may work along side credentialed mediators will find this course quite informative as this training will provide the means for understanding how both clients and professionals can utilize the techniques of mediation well to better resolve conflicts. It is recommended that the student professional who wishes to take this course as a means of training complete additional mediation training which focusing on mentorship with an experienced professional and credentialing appropriate to the state or country in which each individual may provide mediation. 

Required reading:

  • The Guided Method of Mediation: A Return to the Original Ideals of ADR: Second Edition By M. K. Hope (2014) Raleigh, NC: Pax Pugna Publications
  • The Promise of Mediation: The Transformative Approach to Conflict. By Robert Bush & Joseph Folger (2005) San Francisco: Jossey=Bass

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Mediation in the Workplace

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: Mediation is increasingly considered today as an alternative in conflict resolution whenever there is a dispute among individuals or groups, regardless of the setting -- parish, workplace, family, etc. When a mediation is scheduled, the mediators and the parties in a conflict do not leave their personal psychology outside the door of the mediation room. It is with them in the room. This course will examine the basic elements of a mediation as well as consider some major psychological concepts of Freud, Jung, Erikson and Maslow in respect to the mediator and the parties to a dispute during a mediation.
 
Required Reading:

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Middle East: Inspiring Change

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: This Course explores the challenges that face both secular and evangelical leaders in the United States – regarding the conflicts in Iraq and the Middle East. The pursuit of professional mediation and conflict resolution dialogue about innovative solutions for the conflict in Iraq is the objective of this book and tutorial. The author’s objective in writing the book (& creating this tutorial) was to stimulate a more learned discussion of innovative practice in the fields of mediation and conflict resolution about what the United States can do differently in Iraq. The mediation and conflict resolution practices that are needed to stimulate a more positive outcome to this international challenge will be discussed throughout the six-week tutorial.  

Required reading:

  • Middle East: How Conflict Resolution Can Extinguish Terrorism The Middle East: The Power of Cultural & Sub-Cultural Understanding (2014) Raleigh, NC: Pax Pugna Publications

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Negotiation: Assisting Individuals and Organizations to Reach the Best Agreements

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: This E-Tutorial explores the skills and concepts needed to complete a successful negotiation.  Negotiation involves the established practice of negotiation techniques to individuals, businesses, and professional organizations to reach the resolution they seek. 

Entities that seek a negotiator desire help in obtaining their own objectives in a dispute that most often involves money or property issues. Exceptions include police and international negotiations.  This tutorial does not provide training specifically focused toward either police negotiations or international negotiations, but does provide a foundation understanding of the most basic techniques used by professional negotiators.
 
Common situations brought to a negotiator include salary negotiations, property negotiations, building contract negotiations, and business negotiations.  Taking this course would be a good \preparation for more advanced training as a professional negotiator.\ 

Required Reading:

  • Negotiate: Resolve It Right: COLLEGE EDITION (2014). By: Mary Kendall Hope. Raleigh, NC: Pax Pugna Publications.
  • Getting to Yes:  Negotiating Agreements without Giving In By Roger Fisher, Bruce Patton, & William Ury (1991) New York:  Penguin Books 
  • Getting Past No: Negotiating with Difficult People By William Ury (1991) New York: Random House

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Negotiation with Terrorism

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description:  We live in a time of unprecedented philanthropy. Ironically, we are also inhabitants of unmatched terror. This e-tutorial will cover the history and the root causes of terrorism. The course will investigate methods to overcome these challenging times through compassion and understanding.

Required Reading:

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Pastoral Mediation

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description: This course explores the skills and concepts needed to become a pastoral mediator. The most common aspects of secular mediation are reviewed by the tutor to assist the student to build upon these skills to become a pastoral mediator.  The importance of pastoral influence and faith are accented to highlight the benefit of seeking pastoral intervention in every day disputes.

Required reading:

Some standard mediation books I recommend (included - for those requesting)
  •  The Promise of Mediation: The Transformative Approach to Conflict. By Robert Bush & Joseph Folger (2005) San Francisco: Jossey=Bass
  • The Eight Essential Steps to Conflict Resolution by Dudley Weeks Pastoral Counseling across Cultures by David Augsburger

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Preventing Church Conflict

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Description:  This E-Tutorial explores the skills and concepts needed to assist a pastor or evangelical leader in preventing church conflict and promoting church growth. This course can further benefit the individual seeking practices that will meet the challenges of a current church conflict.  The congregational behavior patterns that lead to church conflict are explored with an emphasis on methods to both decrease destructive behavior and prevention methods for further conflict.  The five practices that lead to church growth are explored as a holistic approach to the long-term prevention of church conflict.

Required Reading:

Recommended Reading:

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Transcending Cycles of Violence

Faculty: Mary Kendall Hope, Ph.D., Professor of Mediation Studies (Profile)

Course DESCRIPTION:This Course explores the skills needed to break cycles of violence and promote peace.  The group behavior patterns that lead to social conflict are explored with an emphasis on methods to break long standing cycles of violence and transcend patterns of ineffective functioning that has perpetuated conflict.  Dr. John Paul Lederach’s groundbreaking writings lead the field in creating the stimulus for changes that will stimulate peace. 
 
Individuals promoting peace are uniquely posed (within every type of cultural community) to lead and inspire social groups to transcend cycles of violence.  Strong leadership is what is needed to enable congregates and communities to begin new pathways of peaceful interaction.  In today’s world of rising crime, gang membership, and terrorist threats, - the skill to break and transcend “cycles of violence” is sorely needed. This course will provide students with the techniques needed to lead communities away from conflict cycles and toward the light of a more healthy and positive peace, where once there existed only violence.
 
REQUIRED Text
  • Transcending Cycles of Violence:  The RING of Conflict Resolution. By Mary Kendall Hope, (2014) Raleigh, NC: Pax Pugna Publications    
  • The Middle East:  How Conflict Resolution Can Extinguish Terrorism:  The Power of Cultural and Sub-Cultural Understanding by Mary Kendall Hope,  (2014) Raleigh, NC: Pax Pugna Publications 

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